Last updated: 14 November 2026
This policy applies to paid services on Kuwait Vacancies (kuwaitvacancies.com): employer job posting plans (Boost, Business, Agency) and the Job Seeker Premium plan. Searching and applying for jobs is always free.
Employer plans
- Plans are monthly and activated once payment is confirmed.
- Full refund if you request it within 48 hours of payment and no job has been published with the plan.
- Once a job has been published, the plan is non-refundable for that month.
- If we reject or remove a job because it breaks our Terms (for example fake jobs or charging candidates), no refund is given.
- You can cancel at any time; your plan stays active until the end of the paid month and will not renew.
Job Seeker Premium
- Full refund within 48 hours of payment if you have not used any premium feature (AI job matching, AI cover letters or AI CV improvement).
- After premium features have been used, the current month is non-refundable. You can cancel any time to stop the next renewal.
- Premium helps you apply faster but does not guarantee a job or interview.
Duplicate or failed payments
If you were charged twice or charged without your plan being activated, contact us and we will refund the extra payment in full.
How to request a refund
Email info@kuwaitvacancies.com or use our Contact page with your account email, payment date and reason. Approved refunds are sent back to the original payment method within 7–10 working days.
