Service Advisor

Alghanim Industries is hiring a Service Advisor for its automotive after-sales service team in Kuwait. This customer-facing role links vehicle owners with the workshop technicians, making sure every car gets the right service and that customers stay informed.

Responsibilities

• Welcome customers and understand their vehicle service needs.
• Prepare repair orders and allocate jobs to technicians.
• Update customers daily through the Kerridge CRM.
• Inform customers when their cars are ready and follow up after delivery.
• Escalate unhappy customers and repeat repairs to management.

Requirements

• University degree or diploma in automobile engineering.
• Around 5 years of experience in the automotive service industry.
• Strong English skills. Arabic is an advantage.
• MS Office skills.

How to Apply

Please apply through the button on this page, which takes you to the official Alghanim careers site. Make sure your experience and qualifications match the requirements above before you apply.

Tagged as: after-sales, automotive, customer service, kuwait job vacancy, kuwait jobs, service advisor